Posts in category: cloud

How to build a resilient business foundation?  In our previous article about “Building technology for success in the digital era” we talked about “Resilient business foundation”, but how can you develop that for your business? Here we have six building blocks that you need to work on to achieve concrete resilience for your business in the digital era. ‘Concrete resilience = Healthy business foundation’.

1. Dynamic Digital Workplace

Enable remote work with a focus on technologies, communications and policies—at extraordinary speed and scale.

• Help employees get comfortable with remote working (e.g. effectively run virtual meetings).
• Develop & upgrade collaboration systems and provide guidance for operating in a remote workplace.
• Build a dynamic digital workplace task force including business, HR, IT and security leaders.
• Create a mix of traditional desktop workers with internal as well as external mix of employees and implement virtual desktop solutions.
• Source cost efficient solutions by developing ties with external companies to avoid solely relying on your employees.

2. Invest in Automation

Increase automation investments to mitigate the impact of systems disruption, optimise human resource capacity and streamline IT workforce management.

• Identify and fathom bottleneck areas.
• Implement automation to immediately resolve high-volume tasks by leveraging technology.
• Augment that which cannot be completely automated with digital co-workers by striking a balanced mix of in-house and out-house staff for greater flexibility.
• Optimise the arrangement of human resources to focus on core activities.

3. Business Infrastructure & Performance Engineering

Identify & address critical systems needs and performance constraints and direct efforts to meet business demand.

• Set up a high to low priority flow chart to address crucial needs and barriers.
• Identify and implement performance engineering solutions such as optimising data-indexing, application memory, architecture-caching and more.
• Scale application capabilities through configuration or commercial changes.
• Apply dynamic architecture remediation techniques, such as streaming data, to offload demand on critical systems.

4. Accelerate Cloud Transition & Optimisation

Manage demand fluctuations, risk, action instant innovation and optimise cloud costs.

• Analyse digital activities to maximise capacity for critical applications and tech infrastructure.
• Leverage the power of cloud to deploy instant innovation through new cloud-native solutions.
• Implement cloud’s pay-by-the-drink model to align technology costs to drops in demand. This model is a pay-as-you-go, variable cost model with no up-front fees that scales along with demand, an approach that works well for a wide range of scenarios and companies.

5. Business Operation Continuity

Source and onboard skilled resources to support critical services and deliver new IT projects.

• Ascertain right skilled resources and initiate knowledge transition.
• Accelerate service readiness.
• Sustain service continuity through suitable modern engineering practices and lean IT governance.

6. Cybersecurity

Protect your Intellectual property, clients and databases wherever they might from unwanted attacks and times of crisis.

• Implement a Zero Trust model for multi-cloud solutions, individually-owned devices (BYOD) and third-party technologies.
• Identify security abnormalities and events.
• Institute daily virtual situational threat intelligence briefings.
• Train employees and stakeholders to be vigilant about cyber threat tactics.

Develop analytics and automation monitoring solutions.